Terms of service

These terms describe use of Tegaocert.com and purchases from Tegaocert, a business based in France serving U.S. customers through the delivery options described here. Our Shipping Policy, Return and Refund Policy, and Privacy Policy provide related details.

Before placing an order

You must be legally able to make the purchase or have appropriate permission. Provide accurate details and use a payment method you are authorized to use. Review the listing for contents, specifications, age guidance, and safety instructions. Contact us before purchasing if a product detail needs clarification, and follow instructions supplied with an item.

Prices and fulfillment

Prices and shipping charges are in U.S. dollars. Standard shipping is free with no minimum purchase; expedited shipping is US$15 per order. Check the taxes, available payment methods, and total shown at checkout before paying.

An acknowledgement records receipt of your order request. Fulfillment depends on payment confirmation and item availability. If a material pricing or description error or an unavailable item affects the order, we will contact you about the options. When we cancel a paid order, the payment is refunded through the original method.

Timing and customer remedies

Processing takes 1-2 business days after payment confirmation. Estimated transit after dispatch is 7-15 business days for standard service and 5-8 for expedited service. Tracking is provided. Ask promptly about a correction or cancellation so we can check what remains possible before dispatch.

Returns and exchanges may be requested within 30 calendar days after receipt. We pay return postage, including shipment to France, with no restocking, handling, or refund processing fee. Refunds arrive by the original payment method within 10 calendar days after receipt of the return, including checking and processing, or sooner where required by law.

Responsible use and changes

Do not misuse personal information, place fraudulent orders, disrupt security, or infringe intellectual property rights. Buying goods does not transfer rights to reproduce protected material. Maintenance or technical interruptions may affect access to the website.

Mandatory legal protections remain effective. Later revisions do not retrospectively remove existing purchase rights. Direct questions to AlmaStanley9550@outlook.com.