Shipping policy

The services below apply to delivery to the United States. Standard shipping is free on every order, without a minimum spend. Expedited shipping costs US$15 per order. All shipping prices are in U.S. dollars.

Processing your order

We process orders within 1-2 business days after payment confirmation. Processing happens before dispatch and is additional to the transit estimate. This preparation period applies to both shipping services.

Business days are Monday through Friday, excluding public holidays affecting processing or carrier services. When comparing delivery options, allow for both preparation and transit.

Services and estimated arrival

 

Including the 1-2 business-day processing period, estimated delivery takes 8-17 business days with standard shipping or 6-10 business days with expedited shipping. Expedited delivery shortens the transit estimate while keeping the same processing period.

Tracking and shipment enquiries

After dispatch, we provide tracking details to the email address supplied with the order. A newly created tracking reference may need the carrier's first scan before showing progress. Contact us if tracking has not arrived or you need help understanding an update.

Estimates may be affected by holidays, weather, carrier disruption, customs procedures where relevant, or an incomplete address. If the expected window has passed, tracking stops updating, or a delivery scan does not match what you received, email AlmaStanley9550@outlook.com. Include your order number and tracking details so we can investigate and help resolve the problem.

Changes before dispatch

Check your delivery address and contact information before paying. Notify us promptly if you need a correction or cancellation. We will check whether the order's current stage allows it. Once dispatched, a parcel may be unable to change course; you can request a return after receipt under our Return and Refund Policy.